Start free. Upgrade if you need a letter drafted or have an ongoing dispute.
Free
£0
always free
Your first question answered in plain English. No account needed. No card required.
Dispute Pack
£19
one-off
One month of unlimited questions about your situation. Formal letters to your landlord drafted. Plain-English action plan of exactly what to do next. Sourced from official GOV.UK guidance.
The average tenancy deposit in England is £1,200. Knowing your rights costs £19.
Ongoing Dispute
£39
one-off
Three months of unlimited questions for situations that take time to resolve. Same features as the Dispute Pack with three times the access.
Three months of support for the price of two. For situations that need time.
We provide legal information, not legal advice. We explain what the law says and what your options are. For advice specific to your situation, please consult a qualified housing solicitor or contact Shelter on 0808 800 4444, free.